Case study · Seafood export · AI Agent Development
A seafood exporter cuts routine dealer queries by 68% with a WhatsApp assistant
The situation
Dealers asked the same stock and pricing questions every day, and the team answered each one by hand, often while more valuable orders waited.
What we built
A bilingual WhatsApp agent that answers dealer stock and pricing questions, checks the ERP live and escalates high-value orders to sales.
- 01 →Dealer asks on WhatsApp
- 02 →Agent checks the ERP live
- 03 →Answers stock and price
- 04 →High-value order → sales
The result
68%
fewer routine queries reaching the team.