We stay reachable after launch.
Monitoring, improvements and support for the systems that run your business.
- Family
- Advisory & Assurance
- Delivery
- 9 stages
- Typical start
- Agreed after discovery
Overview
Every project ships with support after launch: monitoring, fixes and a named person to call. After that you can stay on a monthly support plan for maintenance, improvements and new features.
Who it is for
- A business whose website, app or system has no one looking after it
- A team that needs fixes and small changes on an agreed response time
- Companies running AI agents and automations that need tuning as the business changes
- Owners who want a monthly report of what the system did and what it saved
What we deliver
7 offeringsApplication support and maintenance
Fixes, updates and small improvements on an agreed response time.
AI agent and automation operations
Monitor accuracy, update prompts and knowledge, and tune as your business changes.
Infrastructure monitoring
Uptime, performance and cost watched around the clock.
Enhancements and releases
A monthly allowance for new features and changes.
Service desk and SLAs
One place to raise requests, with clear priorities and response times.
Usage and value reporting
A monthly report of what the system did and what it saved.
Handover and in-house transition
Documentation and training when your own team takes over.
What changes for you
Problems fixed before your customers notice.
Systems that improve every month instead of ageing.
A support plan for every service, sized to what you need.
From first call to production
Every engagement follows the same nine stages, from the first enquiry to a live system and ongoing support.
| # | Stage | What happens | What you receive |
|---|---|---|---|
| 01 | Enquiry and first call | We understand the business, the goal, the budget range and the deadline. | Call notes |
| 02 | Discovery | We ask detailed questions, study the current process and look at competitors. | Requirement document |
| 03 | Proposal and agreement | We send the scope, timeline, cost, milestones and payment terms. | Signed proposal |
| 04 | Plan and design | We prepare the plan, designs, workflow maps or roadmap for your approval. | Approved design or plan |
| 05 | Build | We develop or set up in short cycles and show progress regularly. | Working version on a test link |
| 06 | Test and review | We test, you review, and we fix what is found. | Written sign-off |
| 07 | Go-liveProduction go-live | The work is released to real customers and watched closely. | Live product or service |
| 08 | Handover and training | We share logins and documents and train your team. | User guide and credentials |
| 09 | Support and growth | We maintain, report and keep improving. | Support plan and reports |
- Monitoring
- Logging
- Alerting
- AWS
- GCP
- Azure
The people who scope your project are the people who build it.
info@autoneural.in
WhatsApp +91 62979 27642
Need someone to look after a system we did not build?
We take over and support existing applications too.
Email info@autoneural.in · WhatsApp +91 62979 27642 · autoneural.in