Question 1

What is Aivora?

Accepted Answer

Aivora is Autoneural’s own AI calling agent and CRM. It answers your business number, calls leads back, qualifies them in a real conversation, books appointments, and writes the contact, transcript and next step into the CRM before the call ends.

Question 2

What does Aivora cost?

Accepted Answer

Starter is ₹3,000 a month with a ₹15,000 one-time setup and 100 call minutes. Growth is ₹15,000 a month with 600 minutes, and Custom starts at ₹45,000 a month, quoted per business. All prices exclude GST, and the full inclusions for each plan are listed on this page.

Question 3

What happens if we use more minutes than the plan includes?

Accepted Answer

You are billed per extra minute — ₹22 on Starter, ₹18 on Growth, and ₹12–15 on Custom. Usage auto-pauses at 150% of your bundle pending your confirmation, so an overage can never reach you as a surprise invoice. You can also add a 500-minute pack for ₹8,000.

Question 4

Does Aivora make and answer real phone calls?

Accepted Answer

Yes. Aivora answers calls to your business number and places outbound calls to leads you provide. Callers speak naturally, hear a consistent greeting, and can ask questions or book time without pressing through a phone tree.

Question 5

Is outbound calling compliant in India?

Accepted Answer

On Growth and above, yes: DLT-registered routing, dial-time DND scrubbing, calling-window enforcement between 9am and 9pm, a consent register and opt-out handling are built in. We can also complete your DLT and telemarketer registration for you as a one-time add-on.

Question 6

How quickly can our first agent go live?

Accepted Answer

Usually within a few working days. We connect a number and calendar with you, load your services and common answers, then run test calls together. Real customers only reach the agent once you are happy with what you hear.

Question 7

What happens when a caller needs a person?

Accepted Answer

You set the handover rules. Aivora can transfer the call immediately, take the reason and ask a teammate to call back, or route urgent topics to a dedicated number. Every handover carries the conversation context with it.

Question 8

Can we control what the agent says?

Accepted Answer

Yes. You set the greeting, the business facts, the qualification questions, what it may quote, and when it must escalate. Test calls let you hear the experience before customers do, and changes go live without developer help.

Question 9

Which languages can Aivora handle?

Accepted Answer

English and Hindi on every plan. Bengali, Tamil, Marathi and further languages on request come with the Custom tier. Tell us which languages your callers use and we will confirm what is supported before you commit.

Question 10

How is Aivora different from a custom Autoneural agent?

Accepted Answer

Aivora is a finished product you configure, so it starts in days rather than weeks. A custom agent is built from scratch around an unusual process. Same team either way, and Aivora can be extended with custom work when the product alone does not cover your flow.

Question 11

Who owns the calls, recordings and customer data?

Accepted Answer

You do. Numbers, recordings, transcripts and CRM records belong to your business and can be exported at any time. Where compliance requires it, we deploy Aivora inside your own cloud account.